Creating shipping options in BigCommerce to map to different Huboo services (e.g. Tracked/Untracked/Special Delivery by 1pm etc) is slightly more complex than on other platforms.

Firstly, you’ll need to ensure that your products all have “Free Shippingdisabled. When “Free Shipping” is enabled, this will be the only shipping option that appears in the checkout for shipping zones where you offer free shipping.

You’ll find this option under “Shipping Details” on the product listing - when disabled it should like the below

You then need to disable “Free Shipping” under the "Shipping" settings

And create new "Flat Rate" shipping options

When you create new Flat Rate shipping options, please note the “Display Name” is what Huboo will need to map to:


The default text applied on product pages when not using “Free Shipping” settings is “Shipping Calculated At Checkout”. To customise this text, please refer to the article below from the BigCommerce support forums: