Huboo are members of the Shopify Partners program.

The Shopify Partners program allows Huboo to invite clients to grant Huboo admin access to the client's store(s), with customisable permissions.

Why Should I Grant Huboo Access?

This direct access makes solving any setup-related issues quick and easy for our team. 

Our in-house Shopify experts are fully trained in building and maintaining Shopify stores and are able to offer help and advice on several aspects of the platform’s functionality, as well as how best to integrate Shopify with Huboo.

We recommend granting access through the partners program as soon as you integrate your Shopify store with Huboo. 

Do I Need To Grant Huboo Access To My Store Via Shopify Partners In Order To Integrate My Store?

No. Our integration is given access to the required customer and order information through a different authorisation process. The access provided through the Partners program is designed specifically for human access to manage/develop the store.

Granting Access

For Huboo to be granted access to your store, we first need to send an invitation.

You then simply need to approve the request sent by our team, which will appear as a notification at the top of your admin home page in Shopify:

When you click “Review request” you will be shown a full list of permissions requested by Huboo:

Our standard procedure is to request Full Access (as shown in the screenshot above). 

You are able to customise the approval, deselecting various menus/settings you may wish not to grant access to, however, please note that by restricting access to any elements of your store, we will not be able to help directly with any issues which stem from actions relating to those elements of the store /settings.

Revoking Access 

If for any reason you ever need to remove Huboo’s access to your store through the Partners program, you can easily do so within your Shopify settings:

  • Under the “Settings” menu click on “Plan and permissions”:

  • Scroll down to “Permissions” ; you should find “huboo technologies limited” in the “collaborator accounts” section:

  • Click the “huboo technologies limited” link and scroll down to the bottom of the page - then just click “Remove huboo technologies limited Collaborator"