Huboo aren't able to contact carriers directly on your behalf to enquire on the status / whereabouts of your shipments. 


However, you or your clients are able to do so - please find below respective contact details for our commonly-used carriers. 

Please ensure you/your customer has the shipment tracking and recipient postcode to hand when contacting carriers, as these will be required in all instances.


To contact the Hermes UK Customer Service centre:

https://www.myhermes.co.uk/help-and-support/contact-us 

 0330 808 5456


To contact Royal Mail Customer Services:

https://personal.help.royalmail.com/app/contact

0345 774 0740


To contact DPD Customer Services:

https://www.dpd.co.uk/content/how-can-we-help/contact.jsp

0121 275 0500


To contact Whistl Customer Services:

https://www.whistl.co.uk/contact

01628 891644